Contents noted with #WS are Parallel Session.
Contents noted with #PS are Plenary Sessions.
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Wednesday, November 25 • 9:00am - 10:00am
#WS 6: Blockages and bottlenecks in digital government pipelines in Africa

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Zoom Link: https://afigf2020-org.zoom.us/meeting/register/tZAlf-mvrDgoE9fXFLvdGkf5LSJZAD8xGxFy

More and more governments around the globe plan to adopt a digital-first approach to the procedures, processes and services they provide to their citizens. Although such initiatives might improve the availability of state services and streamline state bureaucracy "pipelines",factors like unsupportive strategies, the poor implementation of infrastructure, and ineffective development practices, often turn well-intentioned initiatives into costly tools that discriminate and alienate significant parts of the populace, as well as those who are most in need of state services. Inadequate platform design and lack of affordable Internet access are also major barriers for exercising citizenship, especially in African countries. If these challenges are not addressed, the digitalization of government services may reinforce and deepen existing inequalities as well as create new inequalities in citizen participation.

Using case studies from Botswana, Kenya, Nigeria, South Africa and other countries, the panelists in this session will discuss the most common bottlenecks and blockages for delivering a digital state pipeline and will explore strategies for mitigating these issues, ranging from development best practices, infrastructure improvements and public policies.

The session findings will serve as input for a draft public policy and strategic recommendation document.

avatar for Alex Comninos

Alex Comninos

Researcher, Research ICT Africa


Sizwe Snail Ka Mtuze

Snail Attorneys
avatar for Prof. Justine Olawande Daramola

Prof. Justine Olawande Daramola

Cape Peninsula University of Technology
I am an active researcher in the fields of Artificial Intelligence, Machine Learning, Big Data Analytics. Some of my ongoing research projects include Explainable AI (XAI), AI for Healthcare, Health Data Science, and Intelligent Systems for e-Governance.
avatar for Felicia Anthonio

Felicia Anthonio

Campaigner, #KeepItOn Lead, Access Now
Felicia Anthonio works with Access Now as Campaigner for the #KeepItOn Campaign, a global campaign that fights against internet shutdowns. The #KeepItOn coalition is made up of over 210 organizations across the world. Before joining Access Now, she was a Programme Associate at the... Read More →
avatar for JD Bothma

JD Bothma

Software Developer, Open Up
I am particularly passionate about not just giving the public access to data, but helping them understand what they see in data, and helping them figure out what next step they should take to improve their lives.I believe an informed, participatory public is an essential defense against... Read More →

avatar for Senka Hadzic

Senka Hadzic

Research ICT Africa

Wednesday November 25, 2020 9:00am - 10:00am GMT
Room 1